2020 Plan Sponsor Focus: Fees, Participant Communication

2020 Plan Sponsor Focus

New Callan survey shows plan fees and communication with participants are top-of-mind for plan sponsors

For the fourth year in a row, plan sponsors ranked “reviewing plan fees” as the most important step they took to improve their plan’s fiduciary position, according to the just-released 2020 Defined Contribution (DC) Trends Survey from Callan.

Fees will also be the main priority in 2020 per the survey research from the San Francisco-based institutional investment consulting firm. Participant communication closely followed fees as the top area of focus for 2020—with financial wellness ranking No. 1 for the third consecutive year.

“With the amount of fee-related project work we see, it’s not surprising fees continue to be a top priority for 2020,” said Jamie McAllister, co-author and Callan DC consultant. “What is surprising: Over 45% of sponsors don’t evaluate indirect revenue as a part of their fee review. Since indirect revenue from sources such as managed accounts or rollover assets can be a meaningful amount, we feel it’s important to be considered in the overall fee evaluation.”

In line with the past three years, plan sponsors rated “participation rate/plan usage” as the most important determinant for measuring the success of their DC plan. “Contribution/savings rate” was the second most important factor, followed by investment performance and cost effectiveness.

More survey highlights

As in prior surveys, the majority of respondents (86%) offered a 401k plan as the primary DC plan. More than 90% of plans in the survey had over $100 million in assets, and 64.6% were “mega plans” with over $1 billion in assets.

Here are a few of the other highlights from the highly detailed 50-page report:

In its 13th year, the survey offers actionable insights for corporate DC plan sponsors. Conducted by Callan in the fall 2019, the survey incorporates responses of 114 plan sponsors—including Callan clients and other organizations. The survey highlights key themes and findings from 2019 and expectations for 2020.

“We are grateful for the tremendous participation from our clients and non-clients in helping create such a robust survey,” said Greg Ungerman, co-author and Callan DC practice leader.

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