Fresh on the heels of its SRI portfolio announcement, Betterment for Business is taking the “make it easy” message from participants one step further with the release of a new feature on its mobile app.
Ask a question using the app and get personalized advice from licensed financial experts through the app.
“Participants can safely and securely send Betterment’s team of financial experts any financial question at any time,” according to the company.
“We’re always looking for ways to further personalize our offering so customers get the help they need in the way that works for their individual needs and preferences,” Alex Benke, CFP, VP of Financial Advice and Investing at Betterment, said in a statement. “Giving all customers the ability to connect with our experts through our app is a natural extension of this year’s announcement of access to CFP professionals and licensed experts.”
Anyone with a Betterment account and mobile app can send any financial question—big or small—to the team of experts, and expect to receive a response in about one business day, Betterment claims.
The company’s experts can offer advice on which funds to move to Betterment, help individuals set realistic goals, like saving for a house or retirement, and weigh in on choosing risk level, amount to invest and type of account.
Betterment currently offers two plans: Betterment Digital offers automated portfolio management, tax-efficient investing features and holistic investment advice for an annual fee of 0.25 percent.
Betterment Premium offers all benefits of the Digital plan plus unlimited calls with Betterment’s team of CFP professionals for an annual fee of 0.40 percent.
“With this new messaging feature, Betterment customers can get the level of advice they prefer in whichever format works best for their lifestyle,” according to the New York-based company.