Retirement Industry Groups Embrace AI

Mercer Unveils Workforce Insights

Mercer this week announced the launch of its Workforce Insights, an AI-powered platform.

With benchmarks across more than 100 countries and 20,000 organizations, Workforce Insights allows users to compare metrics against industry standards and identify new trends.

“At Mercer, we believe AI is a game-changer — an enabler to unlock new levels of knowledge among our consultants and create tailored solutions that meet our clients’ unique needs,” said Pat Tomlinson, Mercer’s president and CEO. “By introducing AI platforms and assistants, we are empowering clients to interact with our data in a more dynamic and intuitive way. This aligns with our vision to embed high-quality AI safely and responsibly across our practices to enhance the client experience and deliver greater value.”

In tandem with Workforce Insights, Mercer is launching Aida (Artificial Intelligence Digital Assistant), a proprietary AI-powered assistant within the Talent All Access Portal (TAAP), a global intelligence platform that supports HR decision-making with access to benchmarking data, compensation trends, learnings and insights, curated content, compliance updates and other global data sets and tools.

“AI is reshaping how organizations create value. We’re on a journey to integrate AI across our solutions so our clients can use data in smarter ways to shape their strategies and make organizational decisions faster,” said Jean Martin, Mercer’s global head of Career Products. “Workforce Insights and Aida are built by HR leaders, for HR leaders and serve our clients through industry-leading data quality and reliability.”

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