Jim Young serves as Head of Product, Retirement & Workplace at Broadridge, where he partners with executives across retirement, workplace benefits, and other regulated industries to advance UX and communication strategies. Prior to joining Broadridge, Jim spearheaded industry automation at the Insured Retirement Institute (IRI), led product for a prominent 3(16) plan administrator and recordkeeper, operated an RIA, and directed a pan-European product introduction for a broker-dealer. He can be reached at JYoung@Broadridge.com.