Building a Service Model Dedicated to Healthcare Clients

Healthcare service model

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Anne Shiembob
Anne Shiembob

Employees in the healthcare industry work demanding jobs that often include long hours, alternative shifts and stress, requiring a retirement planning service model that is flexible and personalized to each participant to serve their unique needs. While there’s no one-size-fits-all approach, there are trends in the industry impacting employee’s ability to save for retirement.

Seventy-three percent of full-time healthcare workers currently contributing to their employer-sponsored retirement plan are saving less than what they think they need to save to be on track for retirement. The median amount healthcare workers think they need to save to be on track is 15%, but the median amount healthcare workers are actually saving is 10%, according to Lincoln Financial’s Wellness@Work white paper. The good news is that employers are uniquely positioned to support their employees in their retirement planning journey by offering benefits that can help and choosing a retirement plan provider that is poised to serve their unique needs.

Debt keeping healthcare workers from saving enough

In the healthcare industry, 88% of full-time workers carry debt and 48% say debt is a reason they are saving less for retirement than they’d like. With debt being a primary challenge for healthcare workers saving for retirement, employers can offer a number of solutions to help, including:

Navigating healthcare workforce challenges to secure retirement readiness

In healthcare, employees work varied hours—often around the clock—to provide patient care, which can present a unique challenge for employers seeking to offer educational resources for retirement planning. When choosing a retirement plan provider, employers can look for key resources that can help employees take charge of their retirement planning to include:

Guaranteed income in retirement

With so many healthcare employees citing debt as a reason they aren’t saving as much as they need, and their growing concern around having enough income in retirement, it’s no surprise that annuities and in-plan guaranteed income products[1] are rising in popularity. 73% of healthcare workers say they would be interested in an investment option within their employer’s retirement plan that provides guaranteed payments in retirement, similar to a pension. Across all industries, the white paper found interest in guaranteed income products has increased, with 74% of non-participants saying that an income option would encourage them to start participating in their employer-sponsored plan.

With the healthcare industry serving such an important role, and its employees facing high levels of stress and burnout, the more employers can support employee wellbeing through debt management, wellness resources and retirement planning services the more likely they are to attract and retain top talent.

SEE ALSO:

• Healthcare Costs in Retirement Likely to Far Exceed Americans’ Expectations

• Despite Confidence in Healthcare Decisions, Americans Concerned About Costs

• More Employers Incorporating Health Savings Account Education


[1] Guarantees are subject to the claims-paying ability of the issuing company. 

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