Nationwide Welcomes New Leaders, Income Lab Launches AI Scribe

Income Lab Launches AI Scribe

Income Laboratory, Inc. is launching its AI Scribe, a new AI-powered capability that automatically transforms live client conversations into retirement plans.

According to Income Lab, the AI Scribe listens in on Zoom client meetings, captures information, and automatically builds or updates an Income Lab plan. When the meeting ends, the advisor receives a summary of the meeting, and a draft plan is ready for advisor review in the Income Lab platform.

The launch of AI Scribe comes just months after Income Lab introduced its AI Plan Builder, AI Assistant, and AI Interviewer.

Income Lab’s AI features have been developed in collaboration with advisors, clients, and leading researchers, including Derek Tharp, Ph.D., of the University of Southern Maine, Conscious Capital, and Kitces.com.

The firm states its approach focuses on “identifying where advisor workflows break down, particularly around data gathering, plan updates, and post-meeting follow-through, and applying AI to remove those pain points while keeping advisors in control of the retirement planning process.”