How Do RIAs Grow the Right Way? Industry Think-Tank aRIA Clues Us In

The Alliance for Registered Investment Advisors (aRIA), the RIA industry super group that includes Ron Carson, John Furey and Matt Cooper among its notable names, released a new whitepaper at Schwab IMPACT 2015 last week in Boston.

The paper, titled “Elevating the Next Generation of Registered Investment Advisors,” identifies deficiencies in “how RIAs are planning for the future and ways that they can get on a better track.” It also offer the top 10 tips and tricks they can use to correct course.

The whitepaper points out that owners of RIAs, many of whom are nearing retirement, haven’t done enough to plan for the future of their businesses. aRIA says that this failure is because many founding partners are less interested in building a business and more interested in being operators of their practices. This type of thinking can be damaging to the long-term viability of the firm. It can cause current employees to leave, and prevent firms from attracting the type of talent that keeps them relevant.

“Business continuity is one of the biggest challenges facing our industry today”, John Furey, founder of Advisor Growth Strategies, author of the white paper and an aRIA founding member, said in a statement. “The unwillingness of many RIA owners to invest in both keeping top employees and recruiting new ones is deeply troubling. Most are not willing to risk short term economic outcomes for long term benefit.”

In order to survive RIAs need to constantly refresh their talent base, which aRIA suggests attaining via a “farm team”. RIAs need to have proficient networking operations, since they lack the brand, internal recruiting capabilities, and/or vetting systems that large institutions have. An RIA needs to be able to identify what its needs are in the short and long term, and be ready to pull the trigger on an applicant at any moment.

Just as important as acquiring new employees is retaining the key employees that a firm already has. aRIA says the best way to do this is by creating a vision for a company to demonstrate how a firm is going to grow, via a business plan. This will build alignment with employees, owners, and clients. If owners do not have a business plan, they should be asking themselves: Why not? How can the contributions of my team be maximized if members don’t know how everybody fits in the big picture? Do I risk losing great contributors if they feel they do not have a career path?

Finally, aRIA recommends that firm owners look toward innovative compensation models to ensure that employees stay on board.   These models can be a mixture of benefits, cash compensa­tion, personal rewards or equity. Creating compensation that is based on merit, not experience, tenure, background, or potential, will incent employees to elevate performance, versus remaining in the status quo, and make them feel like they have an active role in the company’s growth.

“In 2011, we knew that we needed additional help to achieve our vision,” added said Ron Carson, founder and CEO of Carson Wealth and aRIA board member. “We laid out a ten-year plan and provided opportunities and results based on a compensation system and opportunities for equity owner­ship. This mind-set really helped the business transform and helped me solve for a variety of challenges we were facing–business continu­ity, succession, and maybe over reliance on my personal contribution.”

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John Sullivan
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With more than 20 years serving financial markets, John Sullivan is the former editor-in-chief of Investment Advisor magazine and retirement editor of ThinkAdvisor.com. Sullivan is also the former editor of Boomer Market Advisor and Bank Advisor magazines, and has a background in the insurance and investment industries in addition to his journalism roots.

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