What Are the Absolute ‘Must Haves’ in 401(k) Plan Design?

Discover how 401(k) participant outcomes improve through automatic enrollment, contribution escalation, and strategic plan design.
401(k) Plan Design Josh Kopec

John Sullivan of 401(k) Specialist speaks with Josh Kopec of Connor & Gallagher OneSource at the Nuveen Retirement Outcomes Leadership Committee meeting in Chicago. Their discussion centers on effective 401(k) plan design and strategies to improve participant outcomes.

Key Takeaways:

  • Must-Have Plan Features:
    Kopec emphasizes the importance of automatic features in 401(k) plan designs. This includes auto-enrollment of employees at a default contribution rate and auto-escalation, which gradually increases employee contributions over time.
  • Measuring Plan Success:
    Success is benchmarked through metrics such as participation and deferral rates, along with more detailed factors like asset allocation. Ensuring allocations align with participant demographics, such as age, is a best practice.
  • Handling Plan Loans:
    Kopec shares anecdotes on employees misusing 401(k) loans, including some quitting jobs just to access funds. He advocates for thoughtful loan policies—such as limiting the number of concurrent loans and introducing waiting periods—to balance accessibility with long-term savings protection.
  • Organizational Background:
    Connor & Gallagher OneSource started as a commercial insurance brokerage and has since expanded into benefits consulting, HR outsourcing, payroll processing, and retirement plan consulting.
John Sullivan, former editor of 401(k) Specialist
Chief Content Officer at American Retirement Association |  + posts

With more than 20 years serving financial markets, John Sullivan is the former editor-in-chief of 401(k) Specialist and Investment Advisor magazine and retirement editor of ThinkAdvisor.com. Sullivan is also the former editor of Boomer Market Advisor and Bank Advisor magazines, and has a background in the insurance and investment industries in addition to his journalism roots. Experienced financial services content executive specializing in creative new media delivery. He joined the American Retirement Association in 2023 as Chief Content Officer, overseeing communications for the organization, as well as its sister organizations.

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