Why DEI and ‘Traditional’ Automatic Rollovers Don’t Mix

Combining effective education and assistance can go a long way toward making an automatic rollover program more DEI-friendly
401k diversity and inclusion
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Momentum is growing In the retirement community to make our 401k system more inclusive and to ensure that retirement savings are more equitable. 

“The expansion of automatic 401k plan features will increase the achievement of retirement savings DEI goals.”

401k diversity, equity, and inclusion (DEI) initiatives typically encourage greater levels of engagement, access, and participation for minorities, women, younger and lower-income workers—demographic segments that have been historically under-saved and under-served in our 401k system.

While there are many possibilities to consider, DEI-aware plan sponsors can quickly effect positive change by adapting their ‘traditional’ automatic rollover programs to include features that deliver more equitable outcomes.

DEI’s momentum

DEI-related initiatives are clearly gaining momentum in the 401k space.  

Influential industry groups, such as the American Retirement Association and the Defined Contribution Institutional Investment Association (DCIIA), have been developing industry programs, aggregating DEI content, and sponsoring industry events.

Large service providers are providing DEI thought leadership, including Alight Solutions, Empower, and Fidelity Investments, to name just a few.

Meanwhile, non-profits such as the Aspen Institute’s Financial Security Program and the Women’s Institute for a Secure Retirement (WISER) regularly assemble retirement industry and public policy leaders to identify, understand and overcome challenges to obtaining financial security for all.  

Across the spectrum, expanding access and making greater use of “automatic” plan design features occupy considerable DEI-oriented shelf space, as these features support increasing participation and asset accumulation across all demographics. This includes expanded usage of auto-enrollment, auto-escalation, and, increasingly, facilitating emergency savings. For employers not offering 401k plans, auto IRAs have been making steady inroads at the state level.

The downside of ‘traditional’ automatic rollovers

One automatic plan feature that never makes the DEI cut is “traditional” automatic rollovers, and for a good reason: they offer no discernible benefit to disadvantaged savers. In fact, they penalize the very demographic segments that DEI initiatives strive to uplift.

What do I mean by ‘traditional’ automatic rollovers? 

Put simply, ‘traditional’ automatic rollover programs have one overriding purpose – to expediently rid a plan of small-balance (<$5,000) accounts of separated participants. In so doing, these programs typically offer little or no participant education or assistance, produce copious cashouts, and trap the survivors in dead-end safe harbor IRAs, where they earn paltry returns, bear outrageous fees, and face barriers to exit.

DEI-friendly automatic rollover programs

Combining effective education and assistance can go a long way toward making an automatic rollover program more DEI-friendly. 

Simply illustrating the high cost of cashing out, as this cashout calculator does, is a big first step. But education alone is insufficient—most participants require active assistance in consolidating their retirement savings to a current employer’s plan or an existing IRA. The combination of these two actions—education and assistance—has been demonstrated to reduce cashouts for affected participants by over 50%. 

This checklist can help plan sponsors assess their automatic rollover programs along these lines.  

Incorporating auto portability

Moving forward, every plan sponsor with an automatic rollover program should consider adopting auto portability. Built on the chassis of the automatic rollover, auto portability makes plan-to-plan portability an easy default while still allowing participants to opt out. The reduction in cashout leakage disproportionately benefits minority, women, younger and lower-income participants.

Understanding the positive impact that auto portability will have in promoting diversity, equity, and inclusion, the NAACP and the National Urban League both went public with their support for auto portability. Derrick Johnson, President and CEO of the NAACP, framed his organization’s support of auto portability in the context of “holistic economic inclusion.”

He stated that “the NAACP is committed to being a partner in advancing the implementation of Auto-Portability as an essential tool to address racialized economic inequities.” National Urban League President and CEO Marc H. Morial cited the overall racial wealth gap and the increased incidence of retirement savings cash-out rates for Black Americans as problems requiring “affirmative steps” by private sector retirement plan providers, including the adoption of auto portability.

Getting to more equitable, inclusive retirement outcomes

The expansion of automatic 401k plan features will increase the achievement of retirement savings DEI goals. Regarding automatic rollovers, re-tooling the “traditional” automatic rollover program to include education and assistance and incorporating auto portability will help deliver more equitable retirement outcomes for under-saved and under-served participants.

Tom Hawkins is Senior Vice President, Marketing and Research with Retirement Clearinghouse. He oversees all critical operational aspects of this area, including RCH’s web presence, digital marketing, and plan sponsor proposals. In other roles for RCH, Hawkins has performed product development, helped lead the company’s re-branding, evaluated and organized industry data, and makes significant contributions to RCH thought leadership positions.

Thomas Hawkins, contributing author to 401(k) Specialist
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Tom Hawkins is Senior Vice President, Marketing and Research with Retirement Clearinghouse. He oversees all critical operational aspects of this area, including RCH’s web presence, digital marketing, and plan sponsor proposals. In other roles for RCH, Hawkins has performed product development, helped lead the company’s re-branding, evaluated and organized industry data, and makes significant contributions to RCH thought leadership positions.

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