Fidelity Facing 401k Fee Fire on Multiple Fronts

Fidelity, fees, 401k, retirement
Massachusetts regulator takes on the state’s sacred (cash) cow.

Massachusetts Secretary of the Commonwealth William Galvin sent a letter to Boston-based Fidelity Investments on Feb. 27 requesting information about its 401k access fees.

Specifically, Galvin wants to know more about how Fidelity charges other fund companies for “shelf space” in the plans it administers.

Fidelity is currently the country’s largest recordkeeper.

“The Securities Division sent preliminary inquiry letters to Fidelity and to certain funds on the Fidelity Funds Network platform on February 27th,” Debra O’Malley, a spokesman for Galvin’s office, said in an email. “While they are not releasing the letter at this time, the letter requested information that included:

  • The identity of all Massachusetts pension and retirement plans where Fidelity is a fiduciary or service provider;
  • Details of all fees payable by funds to Fidelity;
  • Details about contact persons at Fidelity;
  • A description of the “infrastructure fee” payable by funds on the network;
  • The identity of the Fidelity units that receive the infrastructure fee; and
  • Whether the infrastructure fee is disclosed to investors and, if so, how that disclosure is provided.

The Securities Division is requiring a response be provided by close of business on March 14, 2019.

The news comes on the heels of a Feb. 21 lawsuit filed by a plan participant in T-Mobile USA Inc.’s 401k plan, which Fidelity administers, alleging hidden “infrastructure” fees.

Department of Labor Also Investigating

The Department of Labor is also investigating these fees, according to a report in The Wall Street Journal.

“The annual charge …is aimed at companies selling shares on the asset manager’s fund platform, and was described in a 2017 internal Fidelity document,” the paper notes. “The fee, which appears to have been implemented in 2016, is ‘designed to ensure that each Fund Firm meets a minimum required payment to Fidelity.’ By marking the charge as an infrastructure fee, the fund firms may be able to avoid disclosing it to investors.”

It adds that the infrastructure fee appears to be a way for Fidelity to make up for revenue the firm has lost as a result of investors flocking to reduced-cost mutual funds, a situation the firm refers to in the document as “unsustainable economics.”

Fidelity also stated in the document that its traditional business model is “broken” and characterized the infrastructure fee as a solution to that problem, according to the Journal.

John Sullivan
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With more than 20 years serving financial markets, John Sullivan is the former editor-in-chief of Investment Advisor magazine and retirement editor of ThinkAdvisor.com. Sullivan is also the former editor of Boomer Market Advisor and Bank Advisor magazines, and has a background in the insurance and investment industries in addition to his journalism roots.

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